 |
|
|
|
Select-A-Charge Portable Chargers Select-A-Charge On Board Chargers
Fuel Gauges & Volt Meters
|
SERVICE and SUPPORT Unlike many disposable products on the market today all of our products are designed for industrial duty use and are "non-landfill compatible." We still get a kick seeing our products reliably doing their job for 10 years or more. If you have any of our products that are not working, we would much rather repair it than sell you a new one. It's almost always cost effective to do so, and we can both help put a little less stress on the environment in the process. Thanks for your cooperation. So should your charger or accessory need service, it can be returned to us, or sometimes trouble shooting and repair can be done over the phone, or by E-mail. If you think this is possible, you may call or E-mail us. If the charger is under warranty, we may choose to send parts to be installed by a qualified technician. There will be no charge for the parts. Quick Charge Corp. is not responsible for labor charges. If field servicing is not possible, the item may be returned to us. Please print out this PDF RMA form, and fill it out. Pack the item with the form, carefully in a box suitable and strong enough to avoid damage. Quick Charge is not responsible for damage caused by insufficient packing. Send the package freight prepaid by the carrier of your choice. Once received, we will get the item repaired ASAP, usually within a couple of days to 1 week. If the item is under warranty, we will pay for the cost of repair, and the return freight. If the item is out of warranty, we will contact you with repair charges, you will also be responsible for return freight cost. A credit card will be needed for those customers not having an open account with Quick Charge. Call us at 800 658-2841 Monday - Friday, and try us on Saturdays, we are in and out. E-mail us at quickcharge@icnet.net Most of the time we will get back to you within a few hours, weekends included.
|
